Thursday, December 17, 2009

Show and Tell - A Night in ER

As I've said before, I work in a hospital. I am responsible for insurance billing. That's my job, that's what I know. Recently, the manager of our Admissions/ER Registration department asked me if I would mind covering Registration while the department had their Christmas party. I told her I didn't mind and thus ensued my 2 days (yes, 2 DAYS - not enough!) of training.

So last night was the big night. I finished my work in my office about 4:30pm as normal and made my way to the Registration area. When I arrived, it was chaos and I was immediately thrown into the midst of things. Due to privacy laws, I am unable to give details, but my first memories of working in ER is that the sound of unexpected grief tears at you and will stay with you. I don't know when I'll be able to go to sleep again without hearing anguished screams from bereaved family members.

After that incident, things calmed down a good bit. We're only a small rural hospital, so its not often things of that nature happen. The Admissions/ER Registration Department were able to have their party and, at the end of the evening, they thanked me for covering for them and presented me with a gift.

I love the gift! I think it's very adorable and I appreciate their thankfulness. I was happy to be able to help them, but I fear the early evening trauma will stay with me for many months to come.


The Steadfast Warrior said...

Yikes! But I love their thoughtful gift. It was very nice of them, and really, only fair.

Terry Elisabeth said...

Cute gift. :) I hope the trauma gets easier soon.

Once A Mother said...

the gift is adorable, i hope your mind eases soon.

Quiet Dreams said...

Such a cute little snowman!

So sorry about your "secondary trauma," as we call it in my profession (social work). Secondary trauma can be really tough. Hope you're able to take care of yourself.

WiseGuy said...

Hey Lynn, first of all, all the very best for this cycle.

Secondly, what a cute snowman...but I am also very touched that your colleagues acknowledged your efforts.

I am sorry for the trauma, and I think that it is really tough to have something like that happen to you. Hope you feel better on that soon.

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