As I've said before, I work in a hospital. I am responsible for insurance billing. That's my job, that's what I know. Recently, the manager of our Admissions/ER Registration department asked me if I would mind covering Registration while the department had their Christmas party. I told her I didn't mind and thus ensued my 2 days (yes, 2 DAYS - not enough!) of training.
So last night was the big night. I finished my work in my office about 4:30pm as normal and made my way to the Registration area. When I arrived, it was chaos and I was immediately thrown into the midst of things. Due to privacy laws, I am unable to give details, but my first memories of working in ER is that the sound of unexpected grief tears at you and will stay with you. I don't know when I'll be able to go to sleep again without hearing anguished screams from bereaved family members.
After that incident, things calmed down a good bit. We're only a small rural hospital, so its not often things of that nature happen. The Admissions/ER Registration Department were able to have their party and, at the end of the evening, they thanked me for covering for them and presented me with a gift.
I love the gift! I think it's very adorable and I appreciate their thankfulness. I was happy to be able to help them, but I fear the early evening trauma will stay with me for many months to come.